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Zendesk Acquires Smooch, LinkedIn Updates Sales Navigator, More News

Zendesk Acquires Smooch, LinkedIn Updates Sales Navigator, More News

Zendesk Acquires Smooch, LinkedIn Updates Sales Navigator, More News

Zendesk acquired Smooch Technologies Holdings ULC. The Montreal-based company runs Smooch, a platform that is designed to support personalized customer experiences. The acquisition will help Zendesk  deliver omnichannel experiences on any messaging channel. According to company officials, Smooch provides a WhatsApp Business integration.

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