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Why Brands Need to Shut Up and Listen on Social Media

Why Brands Need to Shut Up and Listen on Social Media

If I could pinpoint the most important thing we millennials want out of life, I’d bet on the significance of the opportunity for our voices to be heard. Most brands are too busy tooting their own horns on social media to take a step back and put their digital ears to the ground in order to really use social listening tactics to find and connect with millennials.

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