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What A Used Car Salesman Can Teach You About Empathy

What A Used Car Salesman Can Teach You About Empathy

He pushed his way up towards the stage. I had just finished presenting the keynote at Driving Sales, an automotive dealers conference. He thrust out his hand and eagerly shook mine; saying “thanks … blah blah blah…. “ And then I heard him clearly “…too often I am obsessed with pushing customers through sales and I’m not helping them buy!”

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