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Weekend Reads: Avoiding Customer Journey Pitfalls, SharePoint Governance

Weekend Reads: Avoiding Customer Journey Pitfalls, SharePoint Governance

weekend_reads_customer_journeyThis week we continued our exploration of customer journeys and took a look at making the most of our customer data. Over in social business we talked narrative building, while in information management we went over the ways to build confidence in your SharePoint governance strategy. And remember, Memorial Day weekend means more time to read!

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