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Weekend Reads: 3 Social Customer Service Tips + The End of SharePoint User Adoption Concerns

Weekend Reads: 3 Social Customer Service Tips + The End of SharePoint User Adoption Concerns

Weekend Reads: 3 Social Customer Service Tips + The Death of SharePoint User Adoption ComplaintsYet another week has come and gone, so why not take a few minutes to relax and catch up on our featured contributions? This week we took a look at why Yammer and Microsoft make SharePoint user adoption concerns a moot point. We also talked about why SharePoint will hardly ever be a company’s sole ECM solution and got some tips on enabling social customer service in your contact center. So sit back, relax and enjoy our weekend reads.

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