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Week in Review: Forrester on Customers + Mature DX #DXS15

Week in Review: Forrester on Customers + Mature DX #DXS15

Forrester on Customer Lifecycle #DXS15
Is a customer someone whose behaviors and business patterns you can track like a parcel? Read more.
Top Stories
What got us talking last week:

Customer Experience

Woo Hoo: Google Makes Email Cool Again

These Vendors Lead in Digital Customer Analytics

How Mature is Your Digital Experience? #DXS15

Content Marketing Maturity Comes With MarTech

Social Business

Who Has Time to Waste Time?

The Why’s and the How’s of ‘Collaborating in a Social Era’

Meet Naked in a Sauna – and 8 More Workplace Tips

Collaborating Externally with Office 365

Continue reading…



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