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Time to Grow Up! Social Businesses Mature, Yet Many Still Lack a Strategic Foundation [INFOGRAPHIC]

Time to Grow Up! Social Businesses Mature, Yet Many Still Lack a Strategic Foundation [INFOGRAPHIC]

The number one thing we learned this year is that no matter how much we celebrate the case studies and best practices of the most social brands, they are far from perfect. You can replicate campaigns but you can’t replicate how the efforts of others cultivate ideal experiences and relationships with your customers.

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