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The State of the State of Community Management Report

The State of the State of Community Management Report

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The Community Roundtable released its first State of Community Management (SoCM) report in 2010. And in the ensuing five years, the report (and the discipline that it covers) has matured from a collection of disparate practices to a set of measurable competencies with proven business value.

While many community managers still face challenges identified early on — most notably underfunding of projects — they now have a set of tools and benchmarks by which to gauge progress, set goals and measure success.

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