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The Peer-to-Peer Economy Is Growing

The Peer-to-Peer Economy Is Growing

One of the most obvious places we see P2P integrated into traditional businesses is customer support. Knowledgeable customers typically provide better, more relevant, and more current help to one another for free than any set of highly paid experts. So nurturing your customers, acknowledging and rewarding them for the free service they provide, is well worth the care and attention required to keep them happy and contributing.

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