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Pendo, Algolia Crack $100M in Funding, SAP Names New CEOs and More CX News
www.cmswire.com

It was a good week for $100M cash infusions for two software companies. Algolia raised $110M in funding, and Pendo netted $100M.  For Algolia, a search and discovery solution, the Series C funding was led by existing investor Accel, with additional investments from Salesforce Ventures and other Continue reading…

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Careful What You Say in G Suite, Slack Offers Integration With Salesforce and More News
www.cmswire.com

If you’ve always been nervous about putting confidential information, or even criticisms of company policy or workplace leaders in writing, then a recent post from the Freedom of The Press Foundation is just going to confirm what you already suspected, notably that Google G Suite components are not entirely private. Continue reading…

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Workplace by Facebook Grows, Time to Migrate From SharePoint 2010, More News
www.cmswire.com

We’ve already talked a bit about Workplace by Facebook this week, but it’s probably worth talking about it a little more. At Flow — Workplace’s annual conference — in Menlo, Calif. Continue reading…

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More Data, More Problems: How CMOs Can Simplify Data Overload to Improve Demand Gen
www.cmswire.com

Marketers of all backgrounds recognize the many ways data can enhance demand generation strategy. Marketing teams now devote more dollars than ever to reap the rewards of analytics and insights, with the percentage of dedicated data budget set to increase by 198% over the next three years. Continue reading…

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Oracle Acquires CrowdTwist, LinkedIn Updates Campaign Manager, More News
www.cmswire.com

Oracle has signed an agreement to acquire CrowdTwist, a cloud-native customer loyalty solution. CrowdTwist includes more than 100 out-of-the-box engagement paths that help marketers determine the right actions for customers. The CrowdTwist team will join the Oracle Customer Experience (CX) Cloud organization. Continue reading…

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Salesforce Ventures Invests $300M in Automattic, Oracle Releases CX Unity, More
www.cmswire.com

Salesforce shook up the web content management (WCM) world this week with a $300 million investment into Automattic, the company behind WordPress, the world’s most popular WCM with more than 27 million live websites. This was a Series D round, and Salesforce Ventures — the CRM giant’s corporate Continue reading…

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Microsoft Advertising’s product, similar audiences now available to more advertisers
feeds.searchengineland.com

The retargeting and prospecting audience solutions are now in open beta. Please visit Search Engine Land for the full article.

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Forrester Updates Customer Experience Platform, Oracle and Deloitte Partner in CDP, More
www.cmswire.com

Forrester has released FeedBackNow 2.0, the second version of its cloud-based customer experience platform. The platform combines digital and physical channel feedback with Forrester’s body of customer experience analytics. It is designed to capture real-time, relevant and contextual feedback, according to Forrester officials. Continue reading…

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