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Want to Improve Your Next Meeting? Remove the Table
www.cmswire.com

The topic of digital transformation continues to vie for our attention. But at the moment I’m more interested in physical transformation. In fact, I’m interested in your furniture. A Modest Proposal for the Workplace I have a modest proposal that might get you in hot water with your facilities team. Continue reading…

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How to Measure Employee Experience — and Improve Customer Experience, Too
www.cmswire.com

Over the past decade it’s become clear that customer experience (CX) and employee experience (EX) are tightly intertwined. No wonder an IBM Smarter Workforce Institute report found companies in the top quartile for employee experience see triple the return on assets (ROA) of those in the bottom quartile: Energetic, engaged Continue reading…

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How Collaboration Technologies Can Help Improve Productivity
www.cmswire.com

The rise of the global economy and distributed workforce means organizations need to ensure that teams can work together seamlessly from anywhere and at any time. Facilitating collaboration is key to improving employee productivity. The Institute for Corporate Productivity and Professor Rob Cross of Babson College  carried out a survey Continue reading…

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OMB Pushes Government Agencies to Improve Customer Experience
www.cmswire.com

Consumers should expect better customer experience from government agencies, provided those agencies follow through on the latest guidance from the Office of Management and Budget (OMB) In its most recent update to Circular A-11, OMB updated its guidance on managing customer experience and improving service delivery. Continue reading…

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7 Tips to Improve Your SEO in 2019
www.cmswire.com

Marketers have had to contend with challenges stemming from SEO for greater than 20 years now. According to HubSpot’s State of Inbound 2018 report, 61% of marketers feel improving SEO and growing their organic presence is the top inbound marketing priority. Continue reading…

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Top 5 Types of Tools Every Marketer Should Be Using to Improve Marketing …
www.huffingtonpost.com

2015-07-21-1437491364-2308786-Toolstechnology.socialmedia.jpg Good marketing and communications professionals understand the importance of tracking and analyzing results and then optimizing their campaigns to improve performance. But there are …

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Dynatrace, Liferay Want to Improve Your Digital Experiences
www.cmswire.com

The next time the conversation runs dry or becomes contentious at a backyard barbecue try this: Start talking about your latest lousy digital experience (DX). It’s something that everyone can relate to, regardless of how diametrically opposed their preferences are. Continue reading… Follow us on Twitter Join free newsletter View upcoming events Find a new […]

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Twitter Releases New Data Tools to Help Advertisers Improve Ad Targeting
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Complimenting their recently released Audience Insights dashboard , Twitter have announced a new range of data resources to help advertisers take advantage of the platform’s reach and better focus their campaigns. These aggregated insights, provided in conjunction with Twitter’s data partners Datalogix and Axciom, offer more detailed audience segmentation options, like the ability to filter by more specific demographic sets, […]

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