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The North Face gets a thumbs down from SEO community after manipulating Google image search results
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The North Face’s agency Leo Burnett Tailor Made covertly updated Wikipedia images to make sure the brand appeared at the top of Google image search results. Please visit Search Engine Land for the full article.

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IAB: U.S. search spend grew 19% in 2018, but its share of digital ad spend ticked down, again
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Search remains the primary digital format, but video continues to see rapid spend growth. Please visit Search Engine Land for the full article.

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Don't Let Chatbots Drag Down Your Customer Experience
www.cmswire.com

Global Market Insights predicts the chatbot market, estimated to be over $250 million in 2017, will grow at a compound annual rate of 31% between 2018 to 2024. One of the biggest drivers for the growth is the hope of businesses that chatbots can improve customer experience. Continue reading…

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Is Your Remote Team Working? Assessing Employees Who Aren’t Down the Hall
www.cmswire.com

As telecommuting becomes more common, management styles have to adapt accordingly. Gone are the days of the surprise office drop-in to check on an employee who works down the hall. Continue reading…

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How Customers Can Break Down Your Organizational Silos Once and for All
www.cmswire.com

“Eliminate silos.” That has been a top priority and discussion point of organizations for years, yet we continue to struggle to really get rid of silos once and for all. A quick Google search suggests the problem first came to light around 2005 and has steadily grown since. A 2018 article in the MIT Sloan […]

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Google took down 2.3 billion bad ads, 1 million ad accounts in 2018
feeds.searchengineland.com

The number of removed ads was down, but banned advertiser accounts nearly doubled from 2017. Please visit Search Engine Land for the full article.

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Machine Learning Fragmentation Is Slowing Us Down: There Is a Solution
www.cmswire.com

Machine learning is advancing at a booming pace, both in the smart devices we interact with daily, and in commercial and industrial sectors of the economy. Machine learning capabilities are being added to everything from social media platforms, internet of things (IoT) devices and cameras to robots and cars. Continue reading…

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Search in Pics: Camp Google, pride logo & going down the slide
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Please visit Search Engine Land for the full article.

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