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SXSWi Panel Recap: Humanizing Your Brand Through Effective Community Management

SXSWi Panel Recap: Humanizing Your Brand Through Effective Community Management

One of the first sessions I attended at SXSWi was “Structuring Community During Exponential Growth,” which featured community managers from Kickstarter, Airbnb and SoundCloud. This panel focused on the development of the community manager. Here are the highlights.

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