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Sotheby's (BID) CEO Tad Smith on Q4 2015 Results – Earnings Call Transcript

Sotheby's (BID) CEO Tad Smith on Q4 2015 Results – Earnings Call Transcript

We have added resources in marketing analytics and commissioned customer research to improve the client experience, both offline and online. I will elaborate on some of these additional online developments later in the call but first, a word on

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