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Positive Negativity: What to Do When People Say Bad Things About You Online

Positive Negativity: What to Do When People Say Bad Things About You Online

No company has a perfect track record on every count, and buyers will be largely forgiving if you regularly provide great products or service and are quick to resolve the problem when you haven't. Develop a reputation as a company that can be trusted, and legitimate negative reviews shouldn't be much of a threat to your business.

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