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Microsoft Teams Gets Major Upgrade, Gartner's AI Predictions, More News
www.cmswire.com

We have looked in some detail over the past few months at Slack, Slack’s upcoming IPO and Slack’s efforts to improve the platform and raise the stakes in the collaboration space. But Slack is not the only one that has been working to improve its offering. Redmond, Wash.-based Microsoft has Continue reading…

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What Do Your Customers Really Think of You?
www.cmswire.com

To paraphrase advertising legend David Ogilvy, the customer is not an idiot; he or she is your spouse. This means you should listen to — and understand — what your customers have to say. And more importantly, you have to act on it. Continue reading…

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Millennials Aren't Killing Banks, Just How They Interact With Them
www.cmswire.com

The fact that we live in a digital age should come as no surprise to anyone who’s been alive for the last 50 years. Continue reading…

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Domo Debuts Marketing Apps, Unomi Now Apache Top Level Project, More News
www.cmswire.com

Domo, a cloud-based operating system for business, announced the Domo Marketing Suite, it includes two newly released apps — Digital 360 and Campaigns. Domo Marketing Suite users can set alerts, join data from other departments, share information and collaborate. Domo also announced Domo Stories, a new feature Continue reading…

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How call tracking is becoming ‘conversational intelligence’
feeds.searchengineland.com

Marketers have really only scratched the surface of what call analytics can do. Please visit Search Engine Land for the full article.

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The rise (and further rise) of Google My Business spam
feeds.searchengineland.com

Google’s machine learning tool verification is just not working for GMB listings as spam is constantly slipping through the net. Here’s how you can help. Please visit Search Engine Land for the full article.

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Google apologizes for rel=next/prev mixup
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Google suggests webmasters, developers, and publisher continue to use rel=prev/next for other reasons outside of Google indexing purposes. Please visit Search Engine Land for the full article.

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New personalized, Shopping Actions-enabled Google Shopping debuts in France
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Personalized recommendations and universal checkout are front and center in the update. Please visit Search Engine Land for the full article.

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