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How to Build a 24/7 Social Media Customer Service Program When You're Not a Big Brand

How to Build a 24/7 Social Media Customer Service Program When You're Not a Big Brand
March 16, 2015
In today’s on-demand world, consumers expect immediate and effective service when reaching out online. Brands like Zappos, XBox and Delta offer dedicated support channels to provide assistance 24/7. But, what if you’re not a big brand with fat pockets?

social customer service program

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