Happy Anniversary Satya Nadella.
You became the CEO of Microsoft this time last year, and what a year it has been.
The house that Gates built (and Ballmer almost wrecked) has gone from being perceived as “old and tired” to being called “cool." And that’s largely because you haven’t taken your customers for granted and have understood that every day and in every way you must earn their trust and love.
After all, if Microsoft fails to delight, there’s an app or web service that can replace it. You understand this in a way that your predecessor, Steve Ballmer, did not.
For that, we commend you.