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Customer Experiences: When Online and Real-World Shopping Cross Paths

Customer Experiences: When Online and Real-World Shopping Cross Paths

When Online and Real World Shopping Cross Paths.jpg
Online content, in store: TigerLogic’s Postano on a screen at Nine West.

Consumers now have access to the Net wherever they go, and their customer experience extends from everywhere to almost everywhere. With online shopping blending into offline, CMSWire.com pinged customer experience management provider Empathica and enterprise data management/app development provider TigerLogic for their insights. 

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