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Crisis Management: Airasia Crisis Takes to Twitter

Crisis Management: Airasia Crisis Takes to Twitter

The CEO of Air Asia and owner of QPR Tony Fernandes faced his biggest challenge last month when an Airasia flight was sadly reported missing. His hands-on, honest and transparent approach has managed a rapid response to this horrible situation: even in the airline’s darkest hour he handled the situation with integrity and tried to give as much information out as possible.

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