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COPC's RevealCX Monitoring App Takes Quality Assurance One Step Further

COPC's RevealCX Monitoring App Takes Quality Assurance One Step Further

COPC, a customer experience management consulting company based in Winter Park, Fla., had struggled for years to recommend a quality assurance monitoring system to its clients before it decided to build one itself.
COO Kathleen Jezierski remembers the client that finally put COPC on the path of software developer.

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