According to McKinsey, knowledge workers spend a whopping 19 percent of their day searching for information and expertise. Why?
Take any one task and look at all the applications you use to get it done. Look at all the people you need to involve to do it. Look at all the time you waste switching between apps, foraging for information, searching for expertise. Think about when the process you’re following was created (hint: probably in a bygone time when business moved slower).
Frustrating, irritating and demoralizing, isn’t it?