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Chatbots Belong in the Workplace (Provided They're Well-Designed)

Chatbots Belong in the Workplace (Provided They're Well-Designed)

Chatbots Belong in the Workplace (Provided They're Well-Designed)

Chatbots, or conversational user interfaces, allow people to interact with systems in more human ways.
In the workplace they promise to tackle information overload, simplify services and lighten the load of repetitive tasks using rules and artificial intelligence (AI).

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