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How to Avoid SEO Cannibalization
www.cmswire.com

SEO practices, like so many business tips, lose value as technology changes. Ten years ago, SEO focused on aligning the content on webpages with keyword searches and also on adjusting the links. Continue reading…

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The Cost of a Cyber Breach
www.cmswire.com

How much is enough when investing in cybersecurity? The question came up in one of two new reports which examine the state of cybersecurity today. Both reports offer up a depth of information, and just as importantly, raise an opportunity for further discussion. The Ninth Annual Cost of Cybercrime study Continue reading…

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LogMeIn Updates Bold360 Suite, Medallia Updates Experience Cloud, More News
www.cmswire.com

Medallia, which provides experience management software, announced multiple product updates to its Medallia Experience Cloud platform. This includes new offerings within Medallia ‘s Experience Data Platform and Medallia Athena. Medallia also launched Medallia Xchange, an online experience management marketplace powered pre-built apps, components and integrations. Continue reading…

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Why Trust and Candor Are at the Heart of an Agile Culture
www.cmswire.com

In February 2001, 17 professionals from the world of software development met to discuss their approach to work. Frustrated with the limitations of the traditional “waterfall” methodology of development — but from different backgrounds in approaching these frustrations — they wanted to discover what common ground they shared. Continue reading…

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Is the Employee Net Promoter Score the Best Engagement Metric?
www.cmswire.com

Would your employees promote your workplace as a good, great or solid place to work? One way to know is through an Employee Net Promoter Score (eNPS), which plays off the customer engagement metric called Net Promoter Score (NPS). Continue reading…

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The Data-Driven Organization Is an Endangered Species
www.cmswire.com

On a recent flight home after some successful discussions on data-driven customer experience, I was reminiscing about my own personal non-linear career journey —moving from customer relationship management to business intelligence and data governance and back again to customer experience and automated decisioning — but always focusing on the benefits Continue reading…

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Microsoft, Oracle, Google Up the Cloud Ante, The Intersection of Digital Maturity and Innovation
www.cmswire.com

Digitally maturing companies are far more innovative than their less mature — or even traditional — competitors. They also invest more in innovation. Continue reading…

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Your Website Content Migration Checklist
buttercms.com

3 crucial steps you must follow to ensure fast and cost-efficient migration of your website content with minimum effort.

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