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Can You Turn Negative Social Media Exposure into a Positive Experience?

Can You Turn Negative Social Media Exposure into a Positive Experience?

If you’ve ever had the unfortunate experience of watching your business flounder after a scathing review on Yelp or Facebook, you know how uncomfortable it can be. So what can you do? If you manage your company’s social media accounts, you already know that responding to negative comments can feel like walking on eggshells.

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