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A Risk Manager's Most Powerful Tool: The Word 'Why'

A Risk Manager's Most Powerful Tool: The Word 'Why'

A Risk Manager's Most Powerful Tool: The Word 'Why'

As a young boy, my family spent our vacations at a hotel near Rimini, on the Adriatic coast of Italy.
The hotel owner had a six year old son, Mario.
Mario only spoke a little English, which he had picked up from guests.

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