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5 Things We Can Learn From Ryanair's Controversial Twitter Chat

5 Things We Can Learn From Ryanair's Controversial Twitter Chat

Being well known for their controversial service, chief executive, and all-round attitude with customers, it wasn’t surprising that the recent Twitter chat with Ryanair's CEO, Michael O'Leary, was greeted with mixed responses, as O’Leary flirted, swore and self-praised his way through the hour.

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