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28 Experts Share Social Care Predictions for 2017: Part 2

28 Experts Share Social Care Predictions for 2017: Part 2

28 social media and customer service experts answer three questions about what happened in social care in 2016 and what might be coming in 2017. Question #2: What’s one thing you’ve learned in 2016 about social customer service that will help guide your strategy for next year?

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