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2015 CX Innovation Awards Presented to Crowe Horwath, John Deere, Optum …

2015 CX Innovation Awards Presented to Crowe Horwath, John Deere, Optum …

Optum harnessed big data to make it actionable and accessible, using best practices in data management, data warehousing, business intelligence, marketing analytics, client planning and voice of client. This initiative has resulted in substantial

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