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2014 Is the Embolden Year: Change Agents Lead the Way for Digital Transformation

2014 Is the Embolden Year: Change Agents Lead the Way for Digital Transformation

2014 and 2015 are the years where the importance of customer and employee experience triggers a revolution in digital transformation. While I’ve paid notable mind share to pushing the social business movement over the last decade, I’ve also dedicated further work to understand the pillars rising upon a foundation of digital transformation.

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